Data Protection

phskay Privacy Policy – How Your Personal Data Is Handled

At phskay, your privacy matters. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform. Please read this carefully before using our services.

Your Data Rights Secure Storage Philippines Market No Spam Policy
Encrypted Data Storage Identity Verified Accounts No Third-Party Data Sales Mobile-First Platform PHP Transactions Only Confidential Player Records Built for Filipino Players Dedicated Support Team Encrypted Data Storage Identity Verified Accounts No Third-Party Data Sales Mobile-First Platform PHP Transactions Only Confidential Player Records Built for Filipino Players Dedicated Support Team

Effective Date: 1 January 2025  |  Last Updated: 1 January 2025

1. Who We Are

phskay is an online entertainment platform offering sports betting and casino-style games to players based in the Philippines. When you register an account, place a bet, or interact with any part of the phskay platform, you are sharing personal information with us. We are the data controller responsible for that information, and we take that responsibility seriously. This Privacy Policy applies to all users of the phskay website and mobile platform, regardless of how you access our services. If you have any questions about how your data is handled, you can reach our support team at the contact details provided at the bottom of this page.

2. What Information We Collect

We collect personal information that you provide directly when you create an account, such as your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information necessary to process deposits and withdrawals, including your preferred local payment method details. When you use the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall user experience. We may also collect information you provide when you contact our support team, respond to surveys, or participate in any promotional activities on the platform. All information collected is limited to what is necessary for the purposes described in this policy.

3. How We Use Your Information

The primary reason we collect your personal data is to operate your account and deliver the services you have signed up for on the phskay platform. We use your identity and payment information to verify your eligibility, process transactions in Philippine pesos, and comply with our legal obligations under applicable Philippine law. Your contact details are used to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy. We may use your activity data to personalise your experience on the platform, such as surfacing sports markets or game categories that match your interests. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. We will never sell your personal information to third parties, and we do not share it with advertisers.

4. Legal Basis for Processing

We process your personal data on several legal grounds depending on the nature of the processing activity. For account registration and service delivery, processing is necessary to perform the contract between you and phskay. For identity verification and anti-money laundering checks, processing is required to comply with our legal obligations under Philippine regulations. Where we send you optional communications or conduct platform analytics, we rely on our legitimate interests, provided those interests are not overridden by your rights. In cases where we ask for your consent — such as for optional marketing messages — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. We review our legal bases regularly to ensure they remain appropriate for each processing activity.

5. Sharing Your Information

phskay does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance. All third parties who receive your data are required to maintain appropriate security standards consistent with this policy.

6. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Financial transaction records are typically retained for a minimum of five years following the date of the transaction to comply with anti-money laundering requirements. If you request account closure, we will deactivate your account and begin the process of removing or anonymising your personal data, subject to any legal retention requirements that apply. Data held for fraud prevention or dispute resolution purposes may be retained for longer periods where there is a legitimate reason to do so. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you.

7. Your Rights as a Data Subject

As a player based in the Philippines, you have rights over your personal data that we are committed to upholding. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request deletion of your data where there is no legal basis for us to continue holding it. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and request a copy of your data in a portable format. To exercise any of these rights, please contact our support team using the details provided below. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable law. We will never penalise you for exercising your data rights.

8. Cookies and Tracking Technologies

The phskay platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a Filipino player. Essential cookies are required for the platform to operate — they enable you to log in, maintain your session, and use core features. We also use analytics cookies to understand how players navigate the platform so we can make improvements over time. You can manage your cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use certain features of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our cookie practices are reviewed periodically to ensure they remain aligned with this privacy policy.

9. Security of Your Data

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the phskay platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are trained on data protection obligations. We conduct regular security assessments and promptly address any vulnerabilities identified. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine authorities as required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account.

10. Changes to This Privacy Policy

phskay may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will publish the updated policy on this page with a revised effective date and, where appropriate, notify you through your registered contact details. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you disagree with any changes to this policy, you should stop using the platform and contact us to discuss your options.

Quick Answers

Common Privacy Questions from Filipino Players

Straight answers to what players ask most about data handling on the phskay platform.

No — phskay does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We only share your data with trusted service providers who help us operate the platform, such as payment processors and identity verification services, and all of them are contractually required to handle your data securely. We may also disclose information to Philippine regulatory authorities or law enforcement if legally required to do so. Your data is never passed to advertisers. If you have concerns about how your information is shared, you can review the full details in Section 5 of this Privacy Policy or contact our support team directly.

When you close your account, phskay begins the process of deactivating and removing your personal data, subject to legal retention requirements. Financial transaction records are typically kept for a minimum of five years to comply with anti-money laundering regulations applicable in the Philippines. Data held for fraud prevention or dispute resolution may be retained for longer where there is a legitimate reason. Once the applicable retention period expires, your data is securely deleted or anonymised so it can no longer be linked to you. If you want to know exactly what data we hold about you at any point, you can submit a data access request to our support team.

Yes — you have the right to request access to the personal data we hold about you at any time. You can also request corrections if any details are inaccurate, ask us to delete your data where there is no legal basis for continued retention, or request a portable copy of your data. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe in accordance with applicable Philippine law. We will never penalise you for making a data rights request. For more details on your rights, see Section 7 of this Privacy Policy or visit our FAQ page.

In the unlikely event of a data breach that poses a risk to your rights or freedoms, phskay will notify you and the relevant Philippine authorities as required by law. We implement industry-standard encryption, access controls, and regular security assessments to minimise the risk of any breach occurring. Our security team monitors the platform continuously and responds promptly to any vulnerabilities identified. We encourage all players to use a strong, unique password for their phskay account and to enable any additional security features available. If you ever suspect unauthorised access to your account, contact our support team immediately so we can investigate and take appropriate action.

Your Data Is Safe — Now Enjoy the Platform

Now that you know how phskay protects your personal information, you can play with confidence. Create your account, explore sports betting and casino-style games, and manage everything in Philippine pesos.